[Eowyn]

I've been reading about NBE for a couple years now, and had settled on purchasing BB after nursing my last baby. He's been weened for about five months now, so I've been ramping up my research in anticipation of the big purchase. After reading through the BO threads here and in the archives, I'm a little more leary. I'm hoping things have improved since many of the negative posts are older. Does anyone know if BB's customer service has improved? Do we have reports of people keeping their results long term. Bad customer service I can handle. I can't handle getting my hopes up with growth only to have it fade away. Generic BO still scares me a little, so I'm not quite ready to switch gears. Any thoughts?