14-01-2010, 20:08
I know I said this in a previous post, but will repeat it. As much as I adore what BB is doing for me and don't have a negative thing to say about the product, the company itself definately raises questions in my mind sometimes. I think that Julie may well be the only consultant. Not long ago I said she was the only person I ever talked to and it made me wonder about the place, but the same day as I posted that statement I got an email from BB from Bryan, the director of marketing congratulating me on my success so far and saying they had read through my story here on breastnexus and thought I had a great story to share. So, I do need to correct my statement of a few weeks ago about wondering if Julie is the only person that works there. LOL Though you should know. I replied to Bryan's email asking him a couple of questions that none of us have been able to find the answer to about BB and I've never heard back. I would have even been content with, we can't tell you that due to patent, ect, but no response was a little disappointing.
They have such an aswesome product, I really think it can stand on it's own if they would give it a chance and focus on creating a customer service comparable to noogleberry's. If they could do that I think they could really become something major.
If Julie is the only consultant, that might explain why responses take so long -- you've got one person trying to deal with scores of women that are as obsessed and curious as we are and some of them haven't stumbled across this place yet, so only have them to email constantly.
So, Bryan or Julie if you are keeping up with the board like you said you are, I hope you consider what we are saying. The women that find your product and have success could be die hard fans that could sale your product better than you ever could. We are devoted when we believe in something. It makes it hard for us to say, yes go this route, when we don't have faith in the customer service.
So, that's my two cents on the matter. Will I continue to use BB? Hell yes. Will I spread the word to every person I think will listen? Not until I feel safe in doing so.
Mel
They have such an aswesome product, I really think it can stand on it's own if they would give it a chance and focus on creating a customer service comparable to noogleberry's. If they could do that I think they could really become something major.
If Julie is the only consultant, that might explain why responses take so long -- you've got one person trying to deal with scores of women that are as obsessed and curious as we are and some of them haven't stumbled across this place yet, so only have them to email constantly.
So, Bryan or Julie if you are keeping up with the board like you said you are, I hope you consider what we are saying. The women that find your product and have success could be die hard fans that could sale your product better than you ever could. We are devoted when we believe in something. It makes it hard for us to say, yes go this route, when we don't have faith in the customer service.
So, that's my two cents on the matter. Will I continue to use BB? Hell yes. Will I spread the word to every person I think will listen? Not until I feel safe in doing so.
Mel