09-03-2024, 06:57
(08-03-2024, 22:18)Blue792 Wrote: I just wanted to post an update, mostly in case anyone’s been lurking on here and thinking of buying Eve. It’s been two weeks of trying to get a replacement rim and larger domes for me with no success.Sorry you're feeling frustrated and I don't understand why you're not able to get anyone to call you back from evebra. I always reach someone, but I typically call during work or right after - before 5 pm EST though. I was going to post earlier today but got sidetracked. I could have saved you a headache.
I noticed a very, very small slice at the edge of one rim as soon as I got the device, and the 1 & 2 domes were too small almost right away, so I’d called while I was still in the return window and was assured that larger domes and replacement rims were available. Today starts wk 11, and the small slice has slowly grown into a tear that will cause me to lose suction if it’s not positioned just so. I might be finished growing, but if I am not, the domes will be unwearably small soon, also. I’m frustrated that they made the domes and rims so wide and long that I must choose between either enclosing my lower rib or going over my collar bone, and they wrap 3/4 of the way around my back and hurt my arm pits etc etc, yet the largest dome doesn’t accommodate more than a full B w swelling. Seems ridiculous, as I’d need to be a 38aa basically for this to be a good setup.
Anyway, I’m just frustrated and thought I’d put it out there that getting larger domes is not an easy thing, so that someone who’s already a B or C purchases w extra caution. I thought it was just a way to extract money with the extra $250 charge for larger domes, but now I wonder if they really exist or what the situation is.
I am now considering buying the Stewics domes from Amazon, bc I don’t know what else to do. I could never get the eve pump to stop beeping and am using a wound vac, so if this is where I end up the eve purchase will have been a total waste. I might try to make my own rims first, I’m very crafty, idk.
I called them today (they actually answered "evebra" this time - maybe they read the thread, lol) since I decided to purchase the size 5 domes and the lady told me we can do it on the website now. I just purchased them along with some extra bands, just in case. They were just $5 and I didn't want to take a chance on the similar sized ones I found on Amazon.
They have revamped the website since I began this thread. It also has a live chat button - I haven't used it, but you might want to give it a try.
Anyway, to buy the domes (or any other extra components), go the website, click on the cart button (it looks like a little purse on the left hand side near the top -next to the "Am I a Candidate Button"). You'll come to a page that says "your cart is empty" and there is a continue shopping button there. Click on that button and it'll take you to a page where you can buy extra bands, bras, skin seal, pump, a silicone rim, and the size 5 and 6 domes. You can choose whichever size dome you want - you can skip to 6. I still wanted 5 so that's what I bought.
As for the tear on the silicone rim, get the Smooth-On SIL-poxy Rubber Silicone Adhesive. You can find it in hardware stores or Amazon has it here https://www.amazon.com/dp/B00NGZHGFI?ref=ppx_yo2ov_dt_b_product_details&th=1 . It's expensive adhesive but cheaper than buying a new rim and it will seal that tear permanently.
I had a tiny tear too near the edge and although it didn't interfere with anything, I didn't want it to get bigger. As soon as I took my domes off for the day and cleaned and dried them, I put the adhesive on both sides of the tear (a bit sloppily, I admit) and held them together for 5 minutes then let it sit undisturbed. It starts to cure in 12 minutes, can be handled in an hour, and fully cures in 24 hours. I didn't handle it at all until it was time to put them on that night - about 8-9 hours after I applied it - and it dried soft and super flexible and it stretches. It hasn't come apart or tried to even though I used it before it fully cured. I did it almost 2.5 months ago.
Again those stwic domes were painful and more expensive - but it's up to you.
Hope this helps.
PS: You can also schedule the nurse consult on the website and they have a new how to video, but it's password protected. She gave me the password. You can pm me for it if you want to view the video although you probably don't need it. Just shows the same steps as the pictures in the booklet.