[AbiDrew85]

Just thought I should post this here:

From: Abigail ***
Date: Saturday, April 30, 2016, 5:46:43 PM
To:
Subject: Swanson Superior Herbs Super Potent Reishi Mushroom Complex [CSE: 6GAGOE, TKT: wS7xUB]

Hi,

I was wondering if I could get a copy of the Certificate of Analysis for this product? That would be preferred, but if I can't get that, can I at least get confirmation that this product does in fact have 10% triterpenes? And earlier version of the product description included that, while another didn't even mention double extraction, and the latest says it's double-standardize but still doesn't include the triterpene content anymore.

If it is in fact double standardized and has the 15% polysaccharides currently on the label and in the description, and the 10% triterpenes that used to be in the description but has never been on the label, it would be a good idea to put the triterpene content back in the description and add it to the label. I'm specifically after the triterpenes myself, and if this product does in fact have 10%, that makes it the most potent extract for triterpene ratio period, and for the price, it would be unbeatable by any other product featuring reishi that is standardized for triterpenes.

Thank you for your time,

Abigail

RE: Swanson Superior Herbs Super Potent Reishi Mushroom Complex [CSE: 6GAGOE, TKT: wS7xUB]
customercareresponse@swansonhealth.com

8:22 AM (1 hour ago)

Dear Abigail,

Thank you for contacting us!

We regret to inform you that we are unable to provide the Certificate of Analysis for the Swanson Superior Herbs Super Potent Reishi Mushroom Complex item #SWH237. Unfortunately, it cannot be released to our customers due to a legally binding contract with our manufacturer that prohibits us from doing so. Providing the Certificate of Analysis gives access to proprietary information that can at times be patent protected.

After reviewing this supplement, we found that it is now only standardized to the percentage of polysaccharides and the amount of triterpenes is not provided. We can guarantee that the supplement will include exactly what is shown on the label claims.

We apologize for any disappointment this may cause. Please contact us if you have further questions.

Our quality, value and customer service have made Swanson Health Products a trusted source of nutritional supplements since 1969. To help us build this privileged relationship with you, we welcome your comments and suggestions, as it is our pleasure to serve you at any time.

Have a Happy & Healthy Day!
Kari D.
Email Specialist
Swanson Health Products
customercare@swansonvitamins.com
www.swansonvitamins.com