11-06-2010, 20:17
Erika replied to my emails in the begining too.Like the first 2 :s But then she didn't reply and i had to send them over and over and the reply took so long!She was also very mean to me at the end which made me chose to get UB over BB.Now my order is stuck in customs and i think i won't be able to get it in.That's all thanks to BB and their late replies.I could have ordered UB and got it via a friend in the US who was coming.You want to place the order and pay money and you get treated badly so what would happen if you had a question after buying or maybe get a refund lol that would make a drama.I hated the customer service at BB.
Frankly,i wish more companies would have customer services such as Lucy.She is always so patient no matter how many questions or concerns you have and even after buying the product.It just takes some respect for people and patience.Why BB treats people like that just beats me!And if the product was made of such high grade and expensive ingredients how could they afford to give free ones if you send them a testimonial.They even used to make great offers like the one Itsjustforfun had.What a shame!
Frankly,i wish more companies would have customer services such as Lucy.She is always so patient no matter how many questions or concerns you have and even after buying the product.It just takes some respect for people and patience.Why BB treats people like that just beats me!And if the product was made of such high grade and expensive ingredients how could they afford to give free ones if you send them a testimonial.They even used to make great offers like the one Itsjustforfun had.What a shame!